A New Jim Code? Featuring Ruha Benjamin and Jasmine McNealy

Welcome to the September 24
version of the BKC lunch. Thank you for coming. Just so you know, before
we get to the good part, just some housekeeping. First of all, this is being
live streamed and recorded. So wave to everybody on
Twitter and elsewhere. I just tell you that so you
know that you are being recorded and govern yourselves
accordingly. If you want to, please
feel free to tweet at us questions at BKCHarvard or
using the hashtag BKCLunch. Q&A session will be at the
end after Dr. Benjamin talks. So now the good stuff, right? Dr. Ruha Benjamin is a scholar
of the social dimensions of science, technology,
and medicine and associate professor of
African-American Studies at Princeton University. She is the founder
of the Just Data Lab which focuses on bringing a
humanistic approach to data and reimagining and
rethinking data for justice. She is the author of two
books, People’s Science out from Stanford University
Press, as well as the new book, Race
After Technology, out from Polity, which
is published this year. She is also the editor of
Captivating Technology which is out from Duke
University Press this Year And is available after
the talk outside. So please join me in
welcoming Dr. Ruha Benjamin. [APPLAUSE] Good afternoon. How are you? I’m thrilled to be here. It’s my first time
visiting the center. And I’m so excited
to be in conversation with my sister colleague
Jasmine McNeely who actually read drafts,
early drafts of Race After Technology. So I was able to
incorporate her and others’ insight into that work. So we have a little bit of
time, and I know most of it is going to be left
for discussion. So I’m just going
to jump right in. Please join me in acknowledging
the land on which we gather is the traditional and unseated
territory of the Massachusett. We acknowledge that academic
institutions– indeed, the nation state itself– was founded upon and
continues to enact exclusions and erasures
of indigenous peoples. This acknowledgment
demonstrates a commitment to beginning the process of
dismantling ongoing legacies of settler colonialism
and to recognize the hundreds of
indigenous nations who continue to resist, live,
uphold their sacred relations across their lands. With that, let me begin
with three provocations. First, racism is productive. Not in the sense of being good,
but in the literal capacity of racism to produce
things of value to some even as it
wreaks havoc on others. We are taught to think of
racism as an aberration, a glitch, an accident. An isolated incident. a bad apple. In the back woods and outdated. Rather than innovative,
systemic, diffuse. An attached incident. The entire orchard. In the ivory tower. Forward-looking. Productive. In sociology, we like to say
race is socially constructed. But we often fail to
state the corollary that racism constructs. Secondly, I’d like us
to think about the way that race and technology
shape one another. More and more, people are
accustomed to thinking about the ethical and social
impact of technologies. But this is only
half of the story. Social norms, values,
structures all exist prior to any
given tech development. So it’s not simply the
impact of technology but the social inputs that
make some inventions appear inevitable and desirable. Which leads to a third
provocation that imagination is a contested field of action,
not an ephemeral afterthought that we have the luxury
to dismiss or romanticize, but a resource, a battleground,
an input and output of tech and social order. In fact, we should
acknowledge that most people are forced to live inside
someone else’s imagination. And one of the things we
have to come to grips with is how the nightmares that many
people are forced to endure are the underside of elite
fantasies about efficiency, profit, and control. Racism among other
axes of domination helps produce this
fragmented imagination. Misery for some and
monopoly for others. This means that for those who
want to construct a different social reality, one
grounded in justice and joy, we can’t only critique the
underside but we also have to wrestle with the deep
investments– the desire, even– for social domination. So those are the main takeaways. Let’s start with some
concrete examples. A relatively new
app called Citizen which will send
you real-time crime alerts based on a curated
selection of 911 calls. It also offers a way for
users to report, livestream, and comment on purported
crimes via the app. And it also shows you
incidents as red dots on a map so you can avoid supposedly
dangerous neighborhoods. Now many of you are
probably thinking, what could possibly go wrong
in the age of Barbecue Becky’s calling the police on
black people cooking, walking, breathing out of place? It turns out that even a
Stanford-educated environmental scientist living in
the Bay Area, no less, is an ambassador of
the carceral state, calling the police on a
cookout at Lake Merritt. It’s worth noting also that
the app Citizen was originally called the less
chill name Vigilante. And in its rebranding,
it also moved away from encouraging people to stop
crime but rather now simply to avoid it. What’s most important to
our discussion, I think, is that Citizen and other
tech fixes for social problems are not simply about
technology’s impact on society but also about how
social norms and values shaped what tools are imagined
necessary in the first place. So how should we understand
the duplicity of tech fixes, purported solutions that
nevertheless reinforce and even deepen
existing hierarchies? In terms of popular
discourse, what got me interested
in this question was the proliferation
of headlines and hot takes about
so-called racist robots. A first wave of stories
seemed shocked at the prospect that, in Langdon Winner’s
terms, artifacts have politics. A second wave seemed
less surprised. Well, of course. Technology inherits
its creators’ biases. And now I think we’ve
entered a phase of attempts to override or
address the default settings of racist robots,
for better or worse. And one of the
challenges we face is how to meaningfully
differentiate technologies that are used to differentiate us. The combination of coded
bias and imagined objectivity is what I’ve termed the new
Jim Code, innovation that enables social containment
while appearing fairer than discriminatory
practices of a previous era. This riff off of Michelle
Alexander’s analysis in The New Jim Crow considers
how the reproduction of racist forms
of social control and successive
institutional forms entails a crucial
sociotechnical component that not only hides the
nature of domination but allows it to penetrate
every facet of social life under the guise of progress. This formulation
as I highlight here is directly related to a number
of other cousin concepts, we might call them, by Brown,
Broussard, Daniels, Eubanks, Noble, and others. And I’m so happy to see my
colleague Jessie Daniels here. Take, for example, what we might
term an old-school targeted ad from the mid-20th century. In this case, a
housing developer used this flyer to
entice white families to purchase a home
in the Leimert Park neighborhood of
Los Angeles, which is where my grandparents
eventually infiltrated, the language used at the time. But at this point in the
story, the developers were trying to entice white
buyers only by promising them beneficial restrictions. These were racial covenants
that restricted someone from selling their
property to black people and other unwanted groups. But then comes the civil rights
movement, black power movement, Fair Housing Act of
1968, which sought to protect people from
discrimination when renting or buying a home. But did it? Today, companies that
lease or sell housing can target their ads
to particular groups without people even
knowing they’re being excluded or preyed upon. And as ProPublica
investigators have shown, these ads are often
approved within minutes. Though it’s worth noting
that in just the last week, advocacy groups have brought
the first civil rights lawsuit against housing companies
for discriminating against older people using
Facebook’s ad system. So this idea of the New Jim
Code is situated in a growing literature that I think
of as race-critical code studies, an approach
that’s not only concerned with the impacts of
technology but its production, and particularly how race
and racism enter the process. And I would
encourage a book club and just check out all
of these wonderful works that I am in conversation with. So to get us thinking
about how anti-blackness gets encoded in an exercise
through automated systems, I write about four conceptual
offsprings to the New Jim Code that follow along
a kind of spectrum. And at this point in the
talk, I would usually dive into each of these
with examples and analysis. But for the sake of time, I’ll
save this for the discussion if anyone’s interested,
and then shift gears now to discuss forms of mobilizing
against the New Jim Code. Like abolitionist practices
of a previous era, not all manner of resistance
and movement should be exposed. Recall how Frederick
Douglass reprimanded those who revealed the
routes that fugitives took to escape slavery, declaring
that those supposed white allies turn the
Underground Railroad into the Upper Ground Railroad. Likewise, some of the efforts
of those resisting the New Jim Code necessitate
strategic discretion while others may be
effectively treated around the world in an instant. Exhibit A. 30 minutes
after proposing an idea for an app that converts
your daily change into bail money to free black people,
Compton-born, black, trans tech developer Dr.
Courtney Zeigler added it could be called Appolition, a riff
on abolition, and a reference to a growing movement
toward divesting resources from policing and prisons
and reinvesting in education, employment, mental health,
and a broader support system needed to cultivate safe
and thriving communities. Calls for abolition
are never simply about bringing harmful
systems to an end but also envisioning new ones. After all, the etymology
includes root words for destroy and grow. Today, Appolition has
raised more than $137,000, that money being directed to
local organizations who posted bail freeing at least 40 people. When Zeigler and
I sat on a panel together at the Allied
Media Conference, he addressed audience
questions about whether the app is diverting even more money
to a bloated castle system. But as Zeigler clarified, money
is returned to the depositor after a case is complete. So donations are continuously
recycled to help individuals like an endowment. That said, the motivation
behind ventures like Appolition can be mimicked by people who
don’t have an abolitionist commitment. Zeigler described a venture
that Jay-Z is investing millions in called Promise. Although Jay-Z and others frame
it in terms of social justice, Promise is in the business
of tracking individuals via the app and GPS monitoring,
creating a powerful mechanism that makes it easier
to lock people back up. Following criticism by
the organization BYP100, we should understand this and
other forms of e-carceration as part of the New Jim Code– dangerous and insidious
precisely because it’s packaged as social betterment. So where might we
look for real promise? For me, one of the most
heartening developments is that tech industry
insiders have increasingly been speaking out against
the most egregious forms of corporate collusion with
state-sanctioned racism and militarism. For example, thousands
of Google employees condemned the
company’s collaboration on a Pentagon program
that uses AI to make drone strikes more effective. And a growing number
of Microsoft employees are opposed to the companies ICE
contracts, saying that, quote, “as the people who build the
technologies that Microsoft profits from, we refuse
to be complicit.” This kind of informed refusal
is certainly necessary as we build a movement to
counter the New Jim Code. But we can’t wait for
workers’ sympathies to sway the industry. Initiatives like Data for Black
Lives and the Detroit Community Tech Project offer a more
far-reaching approach. The former brings
together people working across a number of
agencies and organizations in a proactive approach
to tech justice, especially at the policy level. And the latter
develops and uses tech rooted in community
needs, offering support to grassroots networks,
doing data justice research, including
hosting DiscoTechs which stands for Discovering
Technology, which are these multimedia mobile
neighborhood workshop fairs that can be
adapted in other locales. I’ll quickly just mentioned one
of the concrete collaborations that’s grown out of
DATA for Black Lives. A few years ago, several
government agencies in St. Paul, Minnesota including the
police department and the St. Paul Public School system formed
the controversial joint powers agreement called The
Innovation Project, giving these agencies broad
discretion to collect and share data on young people with the
goal of developing predictive tools to identify, quote,
“at-risk youth in the city.” There was immediate and
broad-based backlash from the community with
the support of the Data for Black Lives network. And in 2017, a group of
over 20 local organizations formed what they called the Stop
the Cradle to Prison Algorithm Coalition. Eventually, the city of St.
Paul dissolved the agreement in favor of a more
community-based approach, which was a huge victory for the
activists and community members who’d been fighting these
policies for over a year. Another abolitionist
approach to the New Jim Code that I’d like to mention is the
Our Data Bodies digital defense playbook, which you can
download for free online and make a donation
to the organization if you’re inclined. The playbook contains
in-depth guidelines for facilitating workshops and
group activities plus tools, tip sheets, reflection
pieces, and rich stories crafted from in-depth interviews
with communities in Charlotte, Detroit and LA that are dealing
with pervasive and punitive data collection and
data-driven systems. And the aim here as
the organization says is to engender
power, not paranoia, when it comes to technology. And although the playbook
presents some of the strategies people are using, in the
spirit of Douglass’ admonition about the upper
ground railroad, not everything that the
team knows is exposed. Detroit-based digital activist
Tawana Petty put it bluntly. “Let me be real. Y’all are getting the
digital defense playbook, but we didn’t tell you all their
strategies and we never will because we want our community
members to continue to survive and to thrive. And so the stuff that’s
keeping them alive we’re keeping to ourselves.” And finally, close to home, the
work of my brilliant colleague at MIT Sasha Costanza-Chock and
the dissident Design Justice Network. “Among the guiding
principles of this approach is that we prioritize design’s
impact on the community over the intentions
of the designer, and before seeking
new design solutions, we look for what is already
working at the community level.” The fact is data
disenfranchisement and domination has
always been met with resistance and reimagining
in which activists, scholars, and artists have sharpened
abolitionist tools that employ data for liberation. From Dubois’ data
visualizations that sought to counter the
racist science of his day to Ida B Wells-Barnett’s
expert deployment of statistics and the red record, there is a
long tradition of challenging and employing data for justice. In that spirit, the late legal
and critical race scholar Harvard Professor Derrick
A. Bell encouraged a radical assessment of reality
through creative methods and racial reversals,
insisting that to see things as they really are
you must imagine them for what they might be. And so when one of my
favorite examples of what we might call a Bellian racial
reversal is this parody project that begins by subverting the
anti-black logics embedded in new high-tech approaches
to crime prevention. Instead of using predictive
policing techniques to forecast street
crime, the white collar early warning system flips
the script by creating a heat map that flags city blocks
where financial crimes are likely to occur. This system not only brings
the hidden but no less deadly crimes of capitalism
into view but includes an app that alerts
users when they enter high-risk areas to
encourage citizen policing and awareness. Taking it one step further,
the development team is working on a facial
recognition program to flag individuals who
are likely perpetrators, and the training set used
to design the algorithm includes the profile photos
of 7,000 corporate executives downloaded from LinkedIn. Not surprisingly, the
average face of a criminal is white and male. To be sure, creative
exercises like this are only comical if we ignore
that all of its features are drawn directly from
actually existing proposals and practices in the
real world, including the use of facial images
to predict criminality. And so less fictional, more
in terms of getting involved, I would encourage those who
are interested to sign up for this webinar which we
might think of as a movement to track the trackers. Going back to my
collaborators in St. Paul, they’re trying to build up
a national network of people who want to be more
involved in this. And I’ll tweet this
out later for those who don’t have a chance to snap it. So if as I suggested
at the start, the carceral imagination
captures and contains, then an abolitionist
imagination opens up possibilities and pathways,
creates new templates, and builds on critical
intellectual traditions that have continually developed
insights and strategies grounded in justice. May we all find ways to
build on this tradition. Thank you for your attention. [APPLAUSE] So obviously, like I said, this
is the good stuff right here. Just as moderators [INAUDIBLE]. So new book. Race After Technology. And you mentioned
some of the chapters. But could you talk a bit more
about the ideas, the concepts that you cover in
each of the chapters and the distinctions
between them? Yeah. And so part of what’s
happening with this project is my sociology side and
my black studies side are kind of trying to tango
and trying to get along. So starting with the black
studies, the critical race approach, I just
went into it trying to show the
productivity of racism and finding racism everywhere. And one of my early readers,
one of my colleagues was like, hold up, Ruha. Hold up. You can’t just say
everything is racism. You need to make
some distinctions, create some categories. Put things in a little box
the way sociologists like. And so part of what
my next step was was trying to think about
what are some of the ways to differentiate
what I was seeing? The way that coded bias was
operating in different systems. And so that led to the
chapter breakdowns. And the way you can think about
it from Engineered Inequity to Techno-benevolence is
going from more obvious forms of the New Jim Code–
things that you kind of see coming where the
designers are trying to create hierarchies and
inequality– to going down the line to the point where
people are trying to address bias through technology,
create various tech fixes, the promise being that this
will allow us to sort of bypass these human
subjectivities and biases. So going through the
chapters is from more obvious to more insidious
forms of coded inequity where, beyond the
intentions of the designers, you can still
reproduce inequity. So it’s trying to disentangle
the intention of the designer to do good. And for me, that’s the
more interesting bit is, where the ethos is
to solve social problems through technology. Yet unwittingly, one
could still manage to reproduce these
biases and inequities. And so that’s the kind of
breakdown that the chapters go and those categories go. And importantly, it’s not
to make these bright lines between these different
lenses but to sort of draw a kind of a spectrum
and to see the way that beyond the intentions
these effects can take place. Part of the
conversation in the book is about not just whether
certain technologies should be built, but
how we frame them, how we talk about them. You mention Vigilante was
rebranded as something else. So can you talk about
how the language we use when we talk about
technology frames adoption? Yeah, absolutely. I think one of the most
surprising things for me when I started the
project to the present is how the growing public
consciousness around this and a kind of deep
skepticism towards technology has grown more palpable. I thought when I
started this I wouldn’t have to be more on the defensive
with these conversations. And so in terms of
branding, the more that the public
critique is growing and awareness is
growing, there is a need to regroup on the tech side
and be more attentive to that. And so part of that is just
in the framing, the language. We can think of it also
similarly to the way that Michelle Alexander
with The New Jim Crow, there’s a kind of
sea change where across the political spectrum
from far right to left, there are efforts to reform
the criminal justice system. And so that consciousness has
led to a much broader sense of change needs to come. But it’s precisely
how change comes, how within the
context of reform, you can deepen the tentacles of
the carceral state in that case through reform. And one of my colleagues
Naomi Murakawa has a fantastic book
that shows the role of the Democratic
Party in this process over the last few decades. So I think that’s where I’m most
interested is how our desire to do better can actually
backfire and reinforce various [INAUDIBLE]. So we’re going to open
it up for questions. Anyone have a question
that they’re dying to ask? Hi, thank you for being here. That was a really
inspiring talk. I’m a new fellow here. And you mentioned
this aspiration of having the
impact on community from the intention
of a designer. That’s something I’d
really like to see as well in a lot
of the technologies I work closely with. But how do you
envision that working? I mean, is that by law? Is That by sort of
subverting the technology? How would you achieve that? Yeah. So I pointed to the
Design Justice Network. And I think part
of the challenge is that well before the
process of designing any given thing, the social
infrastructure– we have to care as much about
the social infrastructure and the relationships
than we do the product. And so what I see the
network trying to do is to seed a social
infrastructure and a kind of reciprocity
between designers and communities so that,
one of the other principles being that the designer is
not the expert in the process. Like, you have some
skills, but you have to really take
your marching orders from the needs and the concerns
of those who you supposedly are trying to serve. And so the there’s
no magic bullet, like, follow this
checklist and then you can ensure that you have
a participatory tech project. That’s kind of what
is demanded, though. People want the easy fix,
even the easy social fix. How do we quickly create
sound relationships so people feel heard? As opposed to thinking about
the hard work of laying this groundwork that requires
a kind of reorientation even about how we think
about the relationship between the academy and
surrounding communities. And it is not just
applicable to tech. People creating all
kinds of knowledge are often divorced from the
populations and the people who it’s supposedly talking
about and talking for. And so the examples
that I gave for me, if you think about what’s
happening in Detroit, if you think about Design
Justice, but also the Stop LAPD Spying Coalition. They did research on
their own in terms of gathering
interviews of what it feels like to be surveilled
on a daily basis, and created basically
qualitative research that was very participatory. The people from the communities
were doing the interviewing, crafting the questions,
then producing the outputs. And so I think we have
a lot of examples. But there are structures
within the academy that make it less feasible
in terms of the timeline– you know, how are you
produced, published– that run against building
these relationships. Thank you. I work as the director of
diversity at the Engineering School here and I would love to
hear your perspective on what is the role of higher
education in that we are training the next generation
of engineers and scientists? What is our responsibility
in making sure that they are able to
approach these new inventions and the things that
they are working on with this perspective? That’s one of the main
areas of concern for me. So if you think about
the various routes, the various arenas for change. Like, we have people
working on litigation. How do we litigate algorithms? We have people working
on legislation, creating bans and moratoriums
and accountability structures. We have organizing. We have tech workers organizing,
communities organizing. But then we have
this whole arena, which for me is kind
of like ground zero, is thinking about
education, training, pedagogy, as where
we begin to seed new ways of thinking
about our relationship to the material and
digital infrastructure. And that for me is where I
feel like I have the most input because I’m
a teacher, knowing that these other arenas
are important for people to be working in. And so I think it’s
heartening to see pockets within the university
that are taking seriously this idea of public
interest technology. This is a new kind of
framework that’s a gaping hole. But in all of the
examples, I think it’s really important
for us to be vigilant that the ethics of
technology doesn’t become this sort of token
thing that we throw in as an afterthought, or at the
end of training, or optional. Like, if you have
time in your studies, then you can take this class. Or at the very end
when everyone’s tired at the end of
the semester, then we’ll grow in the
critical books. And so I think it’s
really important to think very carefully about
what the structure of inclusion is because you can include
things in a tokenistic way that simply reinforces its
inferiority as a way of thinking of it as a framework
rather than trying to integrate it. And it’s not easy. Again, going back
to the question of how you build relationships. There’s not like a
three-point just do this, and it’ll magically, sort of
like fairy dust, be integrated. But I think partly people like
yourself who are in positions to raise awareness and to
build up a collective of people that are calling for change. And so I don’t think
students realize the power of their voice within academia. I think about medical schools. And I’ve been brought
in to medical schools to think about how race is
incorporated in their pedagogy. And students basically
saying, White Coats for Black Lives and
other organizations saying, you know, we
don’t feel like we’re equipped to go out into
the world to be doctors if we don’t have x, y, and
z set of skills with respect to race and inequity and so on. So it’s almost the beneficiaries
of this education are saying, you’re not you’re not
training us up right. And it’s an interesting
reversal in terms of who’s taking the lead. But I do think that like
White Coats for Black Lives, it would be heartening to
see engineering students and other students
in STEM fields understand that this is
beyond only their universities to think about it at a national
and a broader sense of building a movement of students
who are calling into question these fields and
their training within them. And I also welcome– I know people often say don’t
make a comment, ask a question. But I also think
this is a discussion. So you should feel free to
just reflect out loud and give ideas. Correct me if I said
something or elaborate. You don’t have to only
ask a pointed question. Hi, Dr. Benjamin. So my question is around
what do you want this book to do in the world? Because the New Jim
Code, one of the things I think about in
Michelle Alexander’s work is that she clearly set
out to start a movement. Is your use of that term,
is it that you’re looking to do something similar? And then a follow up
and a related question is, who’s reading
this book and what do you hope for them to do? Yeah, that’s both
great questions. And I see the book and myself
as part of an existing movement of people who are calling into
question techno-utopianism, as it were. And so I don’t see it
as kicking off anything. But I do see it as
more of a provocation than an end statement,
a conclusion of this is what we do. Our marching orders. It’s more to sort of provoke. And the main reader I had
in mind when I first started were my own students
because I had students from across the university
coming from humanities, social sciences, black studies,
along with my STEM students, my engineering students. And so part of it is
to stage a conversation to show that sort of
meeting of the minds. Your interests sort
of should converge. And so that’s what I’m
trying to do in the book is to bring together
these fields and also my students in
conversation and people care about these different
things who may not necessarily be talking to one another. And so it is a provocation
to jump start conversations so that people have
to talk to each other. And then the questions
that often come up are similar to how we started,
which is students coming out of engineering,
computer science, who say, how can I contribute? What should I do differently? What else should I be thinking? And so thinking
about how to respond to those kind of questions
in a productive way. And then your second part was? The second part was
what should we– so much of my work
is in translation. Yes. To do something
about these issues. Yeah. I read it earlier. Yes. [INTERPOSING VOICES] You read a rough, rough draft. [LAUGHTER] So to answer that,
for me, it’s really about these different spheres
of influence and activity. I don’t want to create a sense
of if you’re not doing x, y, and z, you’re not contributing. It’s really think
about what your sphere of influence and activity is
and how you might raise it. Let’s say if you’re working
in the private sector. I talk a lot with k
through 12 educators. And so part of it for me
is to seed these ideas before the students get to me. I think it’s relevant to how we
teach in secondary education. The other audience
are the tech insiders who already care about it. And the way that I think
about this growing movement, like tech mobility,
these are people who took a good sociology class
when they were in college. And they’re, roar! [LAUGHTER] They’re over there at
Google making trouble. It’s like, yeah. Seeding that, you know? But then the thing is I want
the book and my own position in the Academy to lend
legitimacy to their concern so that they can be like, well,
if you don’t believe me, check out this [INAUDIBLE] book. And so part of it is
the way that the book can be used to bolster what
people care about and were already trying to do. But the book itself
becomes a tool to contribute to raising
that kind– and that’s been happening. Those kinds of connections
have been happening. Hi. Hi. Thank you for being here. I’m having a little
fan moment because I follow so much of your
work and it always makes me feel so seen. Aw. What’s your Name? Kathy Gale. Nice to see you. Oh, I know you. Hi. [LAUGHTER] On the internet. And so one of the
things I do is– this is a comment
and then a question– I help lead and
run an organization that’s currently funding CS
programs to integrate ethics into the curriculum. Some of the folks
in this room are from universities who are
working on that as well. And as you know,
interdisciplinary work can be quite difficult and some
of the approaches to ethics can be pair philosophy
with computer science and we’re done. And someone laughed,
but it’s definitely– [INAUDIBLE] is taking off
in lots of different parts, including companies are
building practices out of philosophers coming to tech
companies to do that as well. Because oftentimes,
sometimes tech will lump anything that
is not engineering in as a whole discipline. And so whether it’s a
philosopher or a race and gender scholar or a– You all look alike. That it’s all the same. And if we pick one,
any one of them, we will build more
ethical technology. So that was the comment. The question is, you’ve been
so deeply in this field. What are some of
the ways you’ve been successful in
getting into medicine or getting into different
groups to really get folks to take this work and
figure out how to bring it into their fields? Not just a I heard
it at the seminar. Cool, I believe you,
but back to my day job. But how have you
seen effective ways to really get people to take
this and really internalize it and use it? No, that’s a really
important question. But in some ways, I
have the easiest job because in terms
of the real work is those who are embedded
in an institution that then take the ideas and are
trying to institutionalize it or trying to change things. And so as a provocateur
coming in and out of spaces, talking with students
at a medical school or talking with technologists
in a company, my job is the easiest, I think. The hard work is those
who have to then grapple with the politics of the place,
the sort of intransience. The way that people often give
lip service to great ideas, but then when it comes to
implementing various things. And so that is
the acknowledgment that I’m deeply in the field. In some ways, I’m sort
of on the surface. I’m trying to bring together
many different communities and coalitions and so on. But it’s an easier
job than those who have to work through
the nitty gritty. And so that’s why I
want to give respect to those who are
actually trying to enact these changes
within their locale or within their institution,
rather than that’s not my– and I would hope
that people wouldn’t look to helicopter experts to
come in and create a workshop. Now you’re certified in the
sociology of technology. I would hope that’s not
how people would think about the work and a book like
this or this conversation, as a stand in for more
substantive and difficult conversations and changes
that have to happen in policy and a practical level as well. Over here. Hi. Thank you so much, Dr. Benjamin. My name is [INAUDIBLE],, and
I’m a fellow at the Carr Center and Berkman Klein as well. My personal beliefs are
that racism is not always so out of ignorance. It’s rational. It’s a system. And as you say, it’s productive. And so it seems like
people understand this. The so-called perpetrators
are the people allowing this technology
to cause the social harm. They understand
the power dynamics. And I’m wondering, considering
that some people understand this deeply well,
but how do we shift the power imbalance to
actually have them do something about it? Because it’s a different
point to know something that is wrong. And then it’s another point
to actually go and reform. And I don’t think, at
least in this society, we see a lot of reform,
whatever sector were looking to. So how do we go from
this step of once we know that this is
wrong to reforming this industry and just
this society in general? I mean, in some ways,
what you’re asking for– and it’s a very
important question we should all continuously
wrestling with, is kind of, what is
the theory of change? Like, how do individuals change? How do institutions change? And that’s a hard question. And so for me when I think
about different strategies at the level of what do
we do, how do we organize, there are ways we can think
about making the status quo untenable. Like, making things unworkable. That’s where you have protests. You have walkouts. You have whistleblowers. So it’s the kind of
stick version of this. But then for me
what– and it kind of speaks to where I spend
most of my time, which is in the educational realm–
is like, how do we also make change desirable? In the same way that
domination is desirable, is there a way that we can make
people crave change and seed that longing for something
other than what we already have? And so that’s the kind of
carrot version of this in a way. And one of the ways
that I think about it, and it may be a kind of
social utopianism in itself, but I think about this
idea of linked fate which has often been
used to describe black communal relationships. But I think about it at a more
universal scale in the sense that if you look at my work
on public health and medicine, the way that those
who are on one level the perpetrators
of unjust systems, and one level seem
to be benefiting from oppressive systems. You go down just a bit
and you can see, actually, that people who are the
supposed beneficiaries of an unjust system are also
harmed by them in various ways that they may or may
not be cognizant of. And so we think about the
level of public health. If you look at
different locales, states, countries where
there is greater inequity, that the haves in
those contexts often fare worse than the
haves in contexts where there is more equity. So that’s just one, but that’s
kind of an empirical question. There’s some research
to support that. But it’s an open question. And I personally would love
to amass more data for us to see the way that equity
is beneficial to all. It’s not a zero sum game. There is some of that. You have to be able to give up
some shit for us to move on. But if you look at
so many public health crises with respect to white
Americans who are the supposed beneficiaries of
this racist system, it tells a different
story about how monopolization of
resources, being the over-served in a context
can bite you in the ass. If you look at
the opioid crisis. You look at the reproductive
health of white women. Some of you have probably
seen the Unnatural Causes episode When the Bough Breaks. A California
newsreel documentary. I use it in a lot of my classes. And one of the
segments of that shows that if you took white women as
a country in and of themselves, their reproductive
health is worse than many other countries. And so it’s important to
focus on the obvious targets of a racist system. In this case, black
women’s reproductive health is a critical part of that. But for me, it’s also
interesting to think about how in this context,
you seem to be doing good. But if you zoom out a
little bit, that actually you’re not doing that
great, white women going around policing everybody. Like, chill. Like, maybe if you would chill,
Becky, then your stress levels and anxieties and your
need to self-medicate and all of that looking over
your shoulder is internalized, and it gets under the skin. And so that’s for me
a grounds for thinking about how you might
seed a desire for change among those who
on one level seem to be really benefiting
from this pillaging, as Coates would say. And so that’s where I
spend a bit of my time. And I would
encourage others just to think and actually maybe
produce a clearinghouse of how inequity harms us all. Hi. Hi. Jessica Field. I’m the director of
the Cyber Law Clinic here at Berkman
Klein and we do work on the domestic dimensions
of tech and exclusion, on civil rights and
issues like that. But we also do work on the
international dimensions of it. And I was wondering if you could
talk a little bit about how you see this working out with so
many US-headquartered tech companies that are
focusing on, perhaps, US dimensions of the problem and
on how tech and exclusion plays out than when those policies
are applied on the global stage, whether with respect
to human rights– I hear about your work in
tech and human rights– or more generally? Yeah, that’s a great question. And that’s really an
opening to encourage, I think, more work
for people to think about how– so this idea
of the New Jim Code, it’s evoking a US history
of white supremacy by evoking The New
Jim Crow and Jim Crow. So it’s really
situated in thinking about how things play out here. So the challenge is
to think about what are the socially
salient hierarchies in any region or any country? And then to ask similar
questions of power and inequity and how they collude
with technology in a particular place
to see how it plays out. And so there’s things in
common, I’m sure we’ll find. So I have a few examples in
the book drawing from India’s national ID system and how that
creates all kinds of new caste exclusions. People who are left out. That ID biometric
system is the gateway to access almost
every public benefit and you don’t have one,
and how that can be used to create various exclusions. Looking at the way
that Muslim populations are treated in China. So I have these
very short vignettes that are kind of
teasers, really, to say this is not
just a US problem. But how it’s playing out and
how we need to study it I think need to be situated. So I don’t offer this as
a kind of universal theory to explain everything
everywhere. I think that that’s
actually counterproductive. And it’s indicative
of a particular way of thinking about knowledge
as unless it’s a grand theory, it’s not very useful. And so I am really encouraging
students and other researchers to take the core
questions– moving beyond how to create ethical
tech to thinking about power and technology and how
these are co-produced and ask this of various places. And I’m so happy to hear that’s
part of the mandate of the unit that you work. Hi. My name is Zarina Moustafa. Hi. I’m a [INAUDIBLE] here. And I used to work on the Hill. And I was very interested
in criminal justice reform. And one of the ways
I started looking at the intersection
of tech and justice was with the First Step Act
and how they had the Risk Needs Assessment Tool in that act. And I was like,
this is problematic. And so I guess I’m
concerned about, or I’m curious
about what you would say is one of the most
dire areas to start in. And I know you
said people should operate in their spheres. If they’re in the
private sector, they should do work there. But what do you think
is really urgent? And also where do you
think we have to give? Like you said, in
airports, they’re going to start using biometric– Oh, they have. They have. I just had my face
scanned last week, yeah. So should we oppose everything? And I guess, where do we
give and where is the areas that we need to focus on? Those are two really hard
and important questions. The second one I
would say especially is a question that shouldn’t
be answered by one individual. It’s like one of those questions
that have to be part of– that’s part of the struggle. Part of the deliberation. Part of the
movement-building is to think about how we create that
prioritization together, rather than me give a
sort of marching orders. But for the first
question, I’m really interested in those sites that
are offering alternatives. Like, the tech for good ethos,
and people producing products and interventions
that are various tech fixes for a problem. Whether it’s the problem of
public safety, or for example, the problem of fair hiring. So there’s all of these
new software programs that are being rolled out in hundreds
and hundreds of companies and organizations to make
the process of hiring people more efficient. But also, the
promise is more fair because it’s not a human
interviewer sitting there judging you, but it’s a
data-driven system that’s collecting thousands of
data points based on the way that you move your lip or your
eye, or you look down or up, and posture. And so the idea is
that the more data will lead to more fair outcomes. And so it’s these areas
where the promise is so high that not only is it going to
do what technology is meant to do– make things easier,
faster, more efficient– but it has a social mandate
as well to bypass [INAUDIBLE] or create inequity. And so I I’m not saying
that I want everyone to rush to study these
tech for good things, but that’s what draws
my interest precisely because of the promise. But I don’t see it as divorced
from the more obvious harms. And so we do need
people thinking about how tech is
being rolled out in the context of
the carceral state. There’s a whole new
wave of initiatives to incorporate e-carceration. Techno-corrections. Ankle monitors. Tracking. And there is for those
who are interested a coalition of people
who are working on this and working on legislation
around it as well. Not just sort of
academic critiques of it. And so I want us to spread out. And some of the more obvious
things that are coming at us are essentially wrapping
these shackles around youths, and tracking them,
and calling them, and finding ways to create
technical violations to lock people back up. To, across the spectrum,
all of the things that are coming
off down the pike that are going to save
us from ourselves. I think we need attention– and
not strictly a cynical posture. Like, it’s definitely going
to be that no matter what. That’s not what I’m encouraging. But for us to have a sort
of sociological skepticism. We’ve seen this before You’ve
seen things be promised as reform and then
they’re new ways to contain people
and control people. So it’s based on research
our skepticism is formed and that we can then engage it. But not it’s not as simple as
like, anti-tech posture, which is the way people
like to hear it. They like to hear it as, oh,
you’re just against everything. And so that’s I think
important for everyone. Hi. Ronika Lewis. So I run a technology
and management consulting firm in Kendall Square. We’re part of the Kendall
Square association. I’m also in the Harvard
Extension School. And a part of the
MIT Cell Community. So to kind of address
some of the things that I’ve heard in
here about how can we kind of organize and push back. Solve is a community at MIT that
focuses on the United Nations Sustainable Development Goals. And I literally just came
back from the UN on Sunday. What is the name? Solve? Solve, yeah. So solve.mit.edu. And so one of the things
that we definitely focus on is the future of
work, or actually, we call it work of the future. We know work is
going to be around, so what does that look like? And because there is a
lot of human and machine interaction with AI. And I travel a lot. In the airport, they
were scanning my face. I just scanned my vitamin bottle
before I came and ordered it from Amazon. Just one scan of the picture. There’s a lot of
concern around it. And there are a lot of people
who are mobilizing in ways– globally as well, too– to
say that we can push back. In our Kendall Square
Association 10th anniversary meeting earlier this
year, Jeremy Hyman spoke– and if you were there,
tell him he was amazing. But his new book was
called New Power. And he talks about
the collective power that we all have
and the dichotomies between old power and new
power and what that looks like. So when you’re
thinking it’s just us against the big
corporations, or us against all of the tech bros
in Silicon Valley, how do we mobilize against them? Our voices right now are
just so strong that if we say no to something
collectively, they’re changing. I mean, in so many ways. And so there are some
characteristics of new power that drastically differ from
what old power looks like, and it’s so much more powerful. And so for the first
time next year– McKinsey pulled
together some numbers, and I’d be willing to share
all of this data with you– we’re going to have five
generations in the workforce. Generation Z, Generation Y,
or the millennial generation, Generation X, baby boomer,
and traditionalists. However, millennials are
going to be the majority of that workforce– 50%. So when you’re asking, how
can I make my voice heard? What can we do about racism? Get out and vote. Seriously. You’re going to be
more of the population than any other demographic. The second runner
up to who’s going to be the majority
of the workforce is a tie between Gen X and Gen
Z. So Gen Z is in the workforce now and they’re
going to be about 20% of the workforce along with
Gen X. Baby boomers are 10% and traditionalists are
1%, traditionalists being that Depression-era generation. And so your voices, again,
have that collective new power that could say, hey. We’re not going
to stand for this. And then secondly, it’s just
a comment about AI and bias and how we’re working together. I did a talk in Berlin
earlier this year with Oracle. Our company partners
with Oracle on some tech. And it was a women
in technology panel and it was talking
about how can we avoid our biases creeping
into AI because we’re coding all the time? Germany has a
[GERMAN] commission that’s made up of
philosophers and doctors and technologists
and so many people. And so I love what
Dr. Benjamin said. It’s not one person
coming in as an expert and giving you a
one day workshop, and hey, we’re
all ethicists now. It is us creating
some rules and laws. Is this equitable? Is this fair? Is this transparent? Is this inclusive? As weird as we’re
thinking about how we use data, how technology
is being even created, should we create it? Just because we can doesn’t
mean that we should. So I told them then I think
that that’s a great thing that they’re doing. And we could stand to learn
a lot from, ironically, [INAUDIBLE] learn
a lot from Germany. We could learn to learn a lot
from what they’re doing here in the US by creating that. We’ve heard about Amazon
recognition being bad initially. And we’ve heard
about Google’s board. That they created
their ethics board. That they created it one
week and it shut down because they had the
wrong people on the board. We need to continue
vocalizing and voicing that we want to be a
part of this change. We are serious about this. And the reason I mentioned
the Solve community is because every year
when we go to the UN to kick off the
General Assembly, there are so many
new what we call solvers– they’re
entrepreneurs who are coming up with
these great ideas that kind of address
social impact issues. But it’s like, we’re
also dispersed. And it’s great. I think we should be global. But we should all
come together and work together so that our collective
voices can be that much more powerful. Thank you, I know
that was a lot. Thank you. Can you say your name
again so people locally can reach out to you? Absolutely. Ronika Lewis. You can find me on
LinkedIn and on Twitter. I’m at 404consultant
from Atlanta. But you’re based here? Yeah. Sure. OK, perfect. Thank you. Thank you. Hi. Thanks, Ruha, for your
talk and for your work. It’s really amazing
and wonderful and I’m a huge fan, as you know. Just really quickly, a question
to which there I think there is no answer. But I’m going to do what I can. So one of the core values
in computer science is abstraction. And there’s a recent article by
Jennifer Tessie and Dana Borden and three other people
that makes that point. Sort of go through
what the core values. But the one that
stuck with me when I heard a presentation
of it was abstraction. And I think that’s part of
the appeal around philosophy. And it’s like, oh, look. They’re doing abstraction, too. And your work reminds me of a
now very old article by Cornel West back when he was writing
peer-reviewed articles about the specificity of– [LAUGHTER] He’s ascended. He’s doing other things. [LAUGHTER] But THE article is
about the specificity of African-American oppression. And just so you know,
I’m, not pretending– it took me 14 times when I
was in graduate school reading that article to finally
understand what he was saying. It was very generative. So my question to which
there is no answer is if you have thoughts about
how we get past abstraction to the specificity of
the productive racism of US-based tech companies. Because I think a lot of people,
certainly not in this room, but a lot of people who are
raised in the category of white are going to hear your
work and think, oh, that doesn’t apply to me
because I don’t have race. And I just want to
use tech for good. And so it’s good what you’re
doing for black people, but we don’t need that. So I just wonder how to
penetrate that belief in abstraction,
because I think it’s so core to what you’re doing. Thank you. No, thank you. That is a really powerful
way to frame the problem. And the thing I
would sort of put in the mix there is
that in many ways, I see abstraction– the
opposite of abstraction is not only specificity but
it’s also a kind of everything is everything. It’s a way of thinking
not just in the abstract, but in an encompassing vision. And that’s part of this data
drive to collect everything. And there’s two
chapters in particular that I think start to get at
this question in Captivating Technology. One is by Tamara Nopper. And she’s looking at
financial technologies and how you have
FICO on the one hand that’s like the epitome of
abstraction and reduction. But then the alternatives
that are coming down in terms of fintech,
they counter that abstraction by
saying, we are going to get data on everything
and then calculate your risk and character. And so it’s a way of thinking– the alternative to
abstraction itself is seeding all kinds of new
forms of surveillance where it’s not just your
economic activity that’s being
quantified, but it’s all of your social connections. Whether someone you know
has defaulted on a loan– that’s part of your
own risk assessment. And so it’s interesting
to think about, again, how the alternative
to abstraction creates this encompassing
vision of how to calculate and how to sort of manage
risk that can be even more controlling and oppressive. The other chapter
Ron Eglash writes in a more historical vein. And what’s interesting–
and I didn’t quite get it until I was editing
his chapter and reading it. He’s talking about how we
associate racial science and eugenics with
only this idea of sort of robbing people of
their individuality and reducing people
to categories. Again, this reductive vision. And one of the things
he argues and shows is how holism and this
idea of a holistic theory itself has been a tool for
racist science and oppression. This way of thinking about
trying to explain everything. It’s not being
specific, but it’s being general and trying
to encompass everything– how that was also part of the
kernel of Nazi science, US racial eugenics, and so on. And so I would
encourage those who are interested in this part of
the conversation to check out especially those two
chapters, because it troubles in some ways our easy categories
of the bad stuff that we need to watch out for is
only the reductive stuff. Only the FICOs, only the
crude racial categories. And I think we also have
to be alert to and thinking critically about the stuff
that doesn’t look like that. That’s about all-encompassing. A way of thinking that
can be even more, I think, oppressive in the end. I think we’re kind of
out of time, right? Got one more question? [INAUDIBLE] Yeah. OK, wonderful. Hi, I’m Moman. And also a fellow here. Hi, Moman. And I was hesitating raising
my hand because this might be a complicated question. So I think of abstraction,
formalism, and modeling as kind of making things
that are supposed to apply in a lot of different cases. And a lot of the problems I see
come down to every abstraction inevitably failing
somewhere, even if it was made for quote,
unquote good purposes. And I wonder how much we can
design better abstractions, and how much the problem
is abstraction itself, and how we can exist
as a civilization or how we can rethink
that if we’re not relying on abstraction at some
level. whether that’s law, whether that’s statistical
measurements, whatever happens to be the abstraction. No, I do think that that
really dovetails with Professor Daniel’s question. And I don’t have a pat
answer like we do or don’t. We can’t move with abstraction. But perhaps I’ll let
that question linger, and those who are looking for
a good dissertation topics– [LAUGHTER] –can write that down. It’s a tough one. And I think when you dig
deep into the examples and the questions that
my work is posing, you do eventually arrive
at this crossroads. All right. [APPLAUSE]

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